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• You can find more info about just about all of” “the complaints and dark-colored points in typically the ‘Safety Index explained’ part of this review.
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Despite supplying official bank transaction records, customer service said there was insufficient data to solve the matter. The complaint was rejected due to the fact the player performed not respond to be able to our messages and even questions, preventing even more investigation. The person from India encountered difficulties with depositing cash in to the casino.

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The Complaints Team concluded that the problem was rejected credited to concerns regarding the authenticity of the submitted documents, which appeared manipulated. The player was encouraged to ensure all upcoming documents were legitimate and was urged to seek support regarding his mental wellbeing. The player wanted a withdrawal plus sent all the documents necessary for verification. He was waiting around for over 3 weeks for it to process with no any progress.

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Despite having conveyed this to the assistance and security groups, his messages were being ignored. The player had been given multiple chances to respond and offer the necessary details, but failed to be able to do so. As a result, we had” “turned down the complaint as a result of player’s lack involving response. The person from Benin got been not able to access his 1xbet bank account since October 2022. Despite having offered the requested paperwork for verification, the player remained not able to access his accounts and had received no response from the casino’s protection team. The gamer had last communicated with the casino in May 2023 and had been not able to get the response since after that.

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Despite providing just about all requested verification paperwork, the casino performed not respond. The casino later affirmed that the accounts was verified plus a partial drawback was processed. However, the player debated this, claiming inappropriate retention of money and account seal under false pretences.

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Player’s Disengagement Request Is Delayed

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The Gambling Establishment Refused To Pay Out The Player’s Winning As A Result Of Failed Doc Verification The Player Hired A Lawyer

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• The player from Of india has requested a withdrawal lower than two weeks prior to submitting this complaint.

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The player from Argentina had their particular account blocked by simply the casino, which in turn was holding $550 in winnings,” “as a result of claims of getting multiple accounts. The player admitted to having created about three accounts, one together with the help involving his brother. It was explained that will creating multiple accounts was a infringement of the casino’s terms and conditions. Consequently, typically the complaint was rejected, and the player has been advised to adhere to the guidelines later on.

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The player from Pakistan had experienced their account along with 1xbet closed plus over $4100 confiscated, following an analysis into alleged multi-accounting. The player known knowing another bank account holder, but denied any relationship. The casino maintained of which the decision” “seemed to be fair and affordable but initially supplied no evidence.

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We turned down the complaint since the player ended responding to our messages and questions. The player through Argentina has transferred money into gambling establishment account but the particular funds seem to be lost. The player’s bank account got blocked and the balance seemed to be confiscated. Although typically the casino explained the situation, it was not necessarily able to provide us with the related evidence supporting it is claims and decision.